Family owned · Texas brandFree shipping over $35100% satisfaction guarantee10% off your first orderOrders leave within one business day

Rozie's Pet Supply LLC

PRIVACY POLICY

Last Updated: September 27, 2026

Rozie’s Pet Supply LLC (“Rozie’s Pet Supply,” “Rozie’s,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit roziespetsupply.com, make a purchase, contact us, interact with our advertisements, subscribe to marketing communications, or otherwise use our website and related services (collectively, the “Services”).

INFORMATION WE COLLECT

Depending on how you interact with us, we may collect the following categories of information:

Contact Information

Name
Email address
Phone number
Billing address
Shipping address

Order and Transaction Information

Products purchased
Order history
Order value
Shipping and delivery information
Returns and refunds
Payment-related information

Payment information is generally processed by our payment providers. We do not necessarily receive or store complete payment-card details.

Account Information

If you create an account, we may collect information associated with your account, including your contact information, order history, preferences, and account activity.

Device and Usage Information

When you use our website, certain information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Pages viewed
Products viewed
Referring pages or websites
Approximate location derived from IP address
Dates and times of visits
Interactions with our website

Marketing and Advertising Information

We may collect information relating to your interactions with our advertisements, emails, text messages, social media content, promotions, and marketing campaigns.

COOKIES AND SIMILAR TECHNOLOGIES

We and our service providers may use cookies, pixels, tags, web beacons, local storage, and similar technologies to operate our website, remember preferences, understand how visitors use our Services, measure advertising performance, prevent fraud, and provide relevant marketing.

Your browser or device may allow you to block or delete certain cookies. Disabling cookies may affect the functionality of portions of our website.

Where required by applicable law, we will provide appropriate choices regarding non-essential cookies or similar technologies.

HOW WE USE PERSONAL INFORMATION

We may use personal information to:

Process and fulfill orders
Process payments
Ship and deliver products
Provide order confirmations and tracking information
Manage customer accounts
Process returns and refunds
Provide customer support
Respond to questions and requests
Detect and prevent fraud or unauthorized activity
Maintain and improve our website
Analyze website and product performance
Measure advertising and marketing campaigns
Personalize customer experiences
Send promotional communications where permitted
Maintain business and transaction records
Comply with applicable laws and legal obligations
Protect our customers, company, property, and legal rights

HOW WE SHARE PERSONAL INFORMATION

We may share personal information with companies that help us operate our business, such as:

Shopify and e-commerce service providers
Payment processors
Shipping carriers
Fulfillment and third-party logistics providers
Website hosting and technology providers
Analytics providers
Advertising and marketing platforms
Email and SMS service providers
Fraud prevention providers
Customer service providers
Professional advisers such as attorneys and accountants

These providers may process information as necessary to provide their services to us and according to their own applicable privacy practices and contractual obligations.

We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful government requests, protect our rights or customers, investigate fraud or security issues, or enforce our agreements.

If Rozie’s Pet Supply is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction as permitted by law.

TARGETED ADVERTISING

We may work with advertising platforms and other partners to measure advertising performance and deliver advertisements that may be more relevant to you.

Depending on where you live, applicable law may give you the right to opt out of certain uses or disclosures of personal information for targeted advertising or similar purposes.

Where required, we will provide a method for exercising these rights.

EMAIL AND SMS MARKETING

If you subscribe to promotional emails or text messages, we may use the information you provide to send you offers, product announcements, promotions, and other marketing communications.

You may unsubscribe from promotional emails using the unsubscribe link included in those emails.

You may opt out of promotional SMS messages by following the instructions provided in the applicable message.

Transactional communications concerning orders, accounts, security, or customer service may still be sent when necessary.

DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

DATA SECURITY

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

CHILDREN’S PRIVACY

Our Services are not intended for children under 13, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information to us improperly, please contact us.

YOUR PRIVACY RIGHTS

Depending on your state or country of residence, you may have rights concerning your personal information, which may include the right to:

Request access to personal information
Request correction of inaccurate information
Request deletion of certain information
Obtain a copy of certain information
Opt out of certain targeted advertising or data-sharing practices
Withdraw consent where processing is based on consent
Appeal certain decisions concerning privacy requests

These rights are subject to applicable law and may have exceptions.

We may need to verify your identity before completing certain requests.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

THIRD-PARTY WEBSITES

Our website may contain links to third-party websites or services.

We are not responsible for the privacy, security, or content practices of third parties. We encourage you to review their privacy policies before providing personal information.

INTERNATIONAL USERS

If you access our Services from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.

Applicable privacy protections may differ between jurisdictions.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes to our business, technology, legal requirements, or privacy practices.

The updated version will be posted on this page with a revised “Last Updated” date.

CONTACT US

For questions about this Privacy Policy or requests relating to your personal information, contact:

Rozie’s Pet Supply LLC

Email: info@roziespetsupply.com

Website: roziespetsupply.com