These Terms & Conditions (“Terms”) govern your access to and use of roziespetsupply.com and the products, content, features, and services offered by Rozie’s Pet Supply LLC (“Rozie’s Pet Supply,” “Rozie’s,” “we,” “us,” or “our”).
By accessing our website, creating an account, or purchasing a product from us, you agree to these Terms.
If you do not agree to these Terms, please do not use our Services.
1. ONLINE STORE
Our online store is operated by Rozie’s Pet Supply LLC and may use Shopify and other third-party providers to provide e-commerce functionality.
You may use our Services only for lawful purposes and in accordance with these Terms.
You agree not to interfere with, damage, compromise, or misuse our website, systems, accounts, or Services.
2. ELIGIBILITY
By placing an order, you represent that you have the legal capacity to enter into the transaction or are acting with the permission of a parent or legal guardian where applicable.
3. PRODUCT INFORMATION
We make reasonable efforts to accurately present our products, descriptions, photographs, dimensions, weights, ingredients, features, and other information.
However, minor errors or differences may occur.
Colors may also appear differently depending on your screen or device.
Because many Rozie’s products are natural products, individual products may vary in size, shape, thickness, weight, texture, appearance, and color.
4. PET PRODUCTS AND SAFETY
Pet owners are responsible for determining whether a product is appropriate for their individual pet.
Consider your pet's:
Always supervise pets while they consume or use chews and treats.
Provide fresh drinking water and remove products that become small enough to present a choking or swallowing risk.
Product information provided by Rozie’s Pet Supply is intended for general informational purposes and is not a substitute for veterinary advice.
Consult a qualified veterinarian regarding questions about your pet's health, diet, allergies, or suitability for a particular product.
5. PRICES
Prices are displayed in the currency indicated on our website and may change without notice.
We reserve the right to modify prices, promotions, discounts, product availability, and product offerings at any time, subject to applicable law.
Applicable taxes and shipping charges may be added during checkout.
6. ORDERS
Submitting an order does not necessarily guarantee acceptance.
We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including in cases involving:
If we cancel an order after payment has been collected, we will issue an appropriate refund.
7. BILLING INFORMATION
You agree to provide accurate, current, and complete billing, shipping, payment, and contact information.
You authorize us and our payment providers to charge the payment method you provide for amounts associated with your purchase.
8. SHIPPING AND DELIVERY
Shipping and delivery estimates are estimates unless expressly stated otherwise.
Delays may occur because of carriers, weather, high order volumes, incorrect addresses, customs, events outside our reasonable control, or other circumstances.
Customers are responsible for providing a complete and accurate shipping address.
Risk of loss and ownership of products transfer as provided under applicable law and the terms of the applicable transaction.
9. RETURNS AND REFUNDS
Returns, refunds, and exchanges are governed by our Returns, Refunds & Exchanges Policy, which is incorporated into these Terms by reference.
10. PROMOTIONS AND DISCOUNTS
Promotional codes, discounts, bundles, free gifts, and other offers may be subject to additional conditions.
Unless otherwise stated:
We may cancel orders involving fraudulent or unauthorized use of promotional offers.
11. ACCOUNTS
You are responsible for maintaining the confidentiality of your account credentials and for activity occurring through your account.
Notify us promptly if you believe your account has been accessed without authorization.
12. INTELLECTUAL PROPERTY
Our website and its content, including our trademarks, logos, product names, packaging designs, photographs, graphics, text, videos, website designs, and other materials, may be owned by or licensed to Rozie’s Pet Supply LLC and protected by applicable intellectual-property laws.
Except as permitted by law or expressly authorized by us, you may not copy, reproduce, distribute, modify, sell, exploit, or commercially use our protected content without permission.
13. REVIEWS AND USER CONTENT
If you submit reviews, photographs, videos, testimonials, comments, or other content to us, you represent that you have the right to submit that content and that it does not violate applicable law or another person's rights.
To the extent permitted by law, you grant Rozie’s Pet Supply a non-exclusive, worldwide, royalty-free license to use, reproduce, display, distribute, adapt, and publish content you voluntarily submit to us in connection with our business, products, website, advertising, and marketing.
We reserve the right to moderate or remove user content where permitted by law.
14. PROHIBITED USE
You may not use our website or Services to:
We may restrict or terminate access for violations of these Terms.
15. THIRD-PARTY SERVICES
Our Services may use or link to third-party platforms, applications, payment providers, social networks, shipping providers, and other services.
We do not control independent third-party services and are not responsible for their separate practices, content, availability, or policies except to the extent required by law.
16. WEBSITE AVAILABILITY
We do not guarantee that our website or every feature will always be available, uninterrupted, secure, or error-free.
We may modify, suspend, maintain, or discontinue portions of our Services when reasonably necessary.
17. DISCLAIMER OF WARRANTIES
To the maximum extent permitted by applicable law, our website and Services are provided on an “as is” and “as available” basis except for warranties expressly provided by us or warranties that cannot legally be excluded.
Nothing in these Terms excludes rights or warranties that cannot be waived under applicable consumer-protection law.
18. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Rozie’s Pet Supply LLC and its officers, employees, affiliates, contractors, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from your use of the Services or products.
Nothing in these Terms limits liability that cannot legally be excluded or limited.
19. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Rozie’s Pet Supply LLC and its affiliates, officers, employees, contractors, and service providers from third-party claims arising from your unlawful use of the Services, violation of these Terms, or infringement of another person's rights.
20. PRIVACY
Our collection and use of personal information are governed by our Privacy Policy.
21. ERRORS AND INACCURACIES
Occasionally, our website may contain typographical errors, inaccurate information, or omissions relating to products, prices, promotions, availability, shipping, or other information.
We reserve the right to correct errors and update information and, where legally permitted, cancel orders affected by material errors.
22. GOVERNING LAW
These Terms are governed by applicable laws of the State of Texas and the United States, without regard to conflict-of-law principles, except where applicable consumer law requires otherwise.
23. SEVERABILITY
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.
24. NO WAIVER
Our failure to enforce a provision of these Terms does not waive our right to enforce that provision later.
25. CHANGES TO THESE TERMS
We may update these Terms periodically.
The current version will be posted on our website with an updated revision date. Continued use of our Services after an updated version becomes effective constitutes acceptance to the extent permitted by applicable law.
26. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Returns, Refunds & Exchanges Policy, and other policies expressly incorporated by reference, constitute the agreement governing your use of our Services, subject to applicable law.
27. CONTACT
Questions regarding these Terms may be sent to:
Rozie’s Pet Supply LLC
Email: info@roziespetsupply.com
Website: roziespetsupply.com